Safety Tips & Help

Buy and sell with confidence

🛡️ Safety tips for buyers

Meet in person in a busy public place (near a bank, mall or police station) during daytime.
Never pay in advance. Don't send money before you have seen and checked the item.
Check the item fully. For vehicles, take a test drive and verify the RC book, insurance, pollution certificate and that the owner's name matches the seller's ID.
Check the phone's IMEI matches the box and bill, and that it is not locked to someone else's account.
If a price looks too good to be true, it probably is.

Never share OTPs, UPI PINs or passwords. To receive money you never need to enter a PIN or scan a QR code.
Confirm the payment has actually reached your bank account before handing over the item.
Be careful of buyers who "overpay" and ask you to return the extra amount.
Go with a friend for test drives and keep the vehicle documents with you.

If you see a fake ad or a suspicious user, stop contacting them and email us at support@zovan.in with the ad link. We review every report.

Is posting an ad free?
Yes, posting ads on Zovan is completely free.

How do I post an ad?
Tap Sell / Post Ad, login with Google, fill in the details, add photos and submit.

Why is my ad not visible yet?
Every ad is reviewed by our team before it goes live, to keep Zovan safe. This usually happens quickly.

How long does my ad stay live?
Ads stay live for 25 days. You can renew it anytime from My Account.

How do I mark my item as sold or delete my ad?
Open My Account → My Ads and choose Mark Sold or Delete.

How do I delete my account?
Go to My Account → Delete Account. This permanently removes your ads, chats and data.

Still need help?
Email support@zovan.in and we'll get back to you.